At smbet, we believe that gaming should always be fun, safe, and within your control. Our responsible gaming programme gives every Filipino player the tools, information, and support they need to keep their play healthy and enjoyable.
smbet enforces a strict minimum age of 21 years old for all players, in line with Philippine law governing casino-style gambling. Age verification is required during registration and at any point smbet deems necessary. Any account found to belong to a person under 21 will be immediately closed and all funds returned.
Gambling is a form of entertainment — and like all forms of entertainment, it works best when it stays within healthy boundaries. smbet is committed to providing a safe, transparent, and responsible gaming environment for all players across the Philippines, from Manila and Makati to Cebu, Davao, and Quezon City.
We understand that for a small number of players, gambling can become a problem. That's why smbet has built a comprehensive responsible gaming framework — not just to comply with PAGCOR guidelines, but because we genuinely care about the wellbeing of every smbet member.
Whether you want to set a spending limit, take a short break, or permanently exclude yourself from the Platform, smbet gives you full control. No questions asked, no pressure — just the tools you need to play on your own terms.
All smbet members have free access to these responsible gaming tools directly from their account settings. Use them anytime — no waiting period, no fees.
Set a daily, weekly, or monthly cap on how much you can deposit into your smbet account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.
Define the maximum amount you are comfortable losing over a set period. smbet will automatically restrict your play once your loss limit is reached, giving you a built-in safety net so a bad run doesn't spiral out of control.
Set a session duration reminder so smbet notifies you when you've been playing for a specified length of time. It's easy to lose track of time when you're in the zone — this feature keeps you aware and in control of how long you play.
Take a short break from smbet for a defined period — 24 hours, 7 days, or 30 days. During a cooling-off period, you cannot log in or place bets. This is ideal if you feel you need a temporary pause without committing to a full self-exclusion.
Voluntarily exclude yourself from the smbet Platform for a minimum of six months or permanently. Self-exclusion is processed immediately. smbet will take all reasonable steps to enforce the exclusion, including blocking your account and suppressing marketing communications.
Access a full record of your betting history, wins, losses, and session durations at any time from your smbet account. Transparency about your activity is one of the most powerful tools for maintaining healthy gambling habits.
Gambling becomes a problem when it stops being fun and starts causing harm. Watch out for these warning signs in yourself or someone you care about:
Continuing to gamble in an attempt to win back money you've already lost, often leading to even bigger losses.
Using money set aside for rent, bills, groceries, or other essentials to fund gambling activity.
Lying to family members or friends about how much time or money you spend gambling.
Feeling unable to stop gambling even when you want to, or feeling restless and irritable when you try to cut back.
Missing work, school, or family obligations because of gambling, or gambling instead of spending time with loved ones.
Taking out loans, borrowing from friends or family, or selling possessions to fund gambling.
Ask yourself these questions honestly. If you answer "yes" to two or more, smbet strongly encourages you to use our responsible gaming tools or seek professional support.
Self-exclusion is a powerful tool and smbet makes it straightforward to activate. Follow these steps to exclude yourself from the smbet Platform.
Access your smbet account via the smbet Login page. Make sure you are using your registered email address and password.
Navigate to your Account Settings and select the "Responsible Gaming" section. All player protection tools, including self-exclusion, are located here.
Choose between a temporary exclusion (minimum 6 months) or a permanent exclusion. smbet recommends permanent exclusion for players who feel they have a serious gambling problem.
Confirm your self-exclusion request. Your account will be suspended immediately. smbet will send a confirmation to your registered email address.
If you are unable to access your account or need immediate assistance activating self-exclusion, contact smbet support directly at [email protected]. Our team is available 24/7.
Decide how much you can comfortably afford to spend before you open smbet. Treat it like a night out — once the budget is gone, the session is over. Never gamble with money you need for rent, food, or bills.
Decide in advance how long you will play. Use smbet's session reminder feature to get an alert when your time is up. Taking regular breaks helps you stay clear-headed and in control of your decisions.
The house always has an edge over the long run. Treat every peso you wager as the cost of entertainment, not an investment. Never gamble with the expectation of winning back losses or making a profit.
Avoid playing smbet when you are stressed, upset, tired, or under the influence of alcohol. Emotional states impair judgment and can lead to impulsive decisions that you may regret later.
Make sure gambling is just one of many activities in your life. Maintain time for family, friends, work, and hobbies. If smbet is taking up more time and attention than everything else combined, it's time to reassess.
smbet is here for the thrill, the fun, and the community. Use our responsible gaming tools to keep your play healthy, and remember: the best session is one you walk away from feeling good about.
21+ Must be 21 years or older to play. Gambling is addictive. Know when to stop.